Moving to the Cloud

We have recently completed a major development for our AlphaPoint Client and Case Management solution to allow clients to access documents and files using the "cloud", and also be updated with the latest developments and information regarding their case.

Client accounts are hosted on Microsofts Business Process Online (BPOS) solution, and we have automated the process of updating these from internal systems using workflow and Web services.

This reduces the reliance on email communications and ensures consistency and concurrency of information and documents, using a secure and highly resilient platform.

Improved email marketing for law firms

It is well known in marketing that keeping in regular contact with your clients and prospects is the best way to create and maintain fruitful relationships.  But because of the difficulties and amount of time it takes to organise and send out regular email campaigns, many firms neglect this important function.

We have now extended our LegalPoint system, part of our AlphaPoint® range of solutions, to support regular email marketing to all your clients.  The target campaign audience can be defined by a number of different criteria, and can be sent as one-off mailings or as a regular cycle of emails based on the client or prospect interests.

Email marketing is one of the many benefits which can be had from our latest version of LegalPoint.  Other features which have been introduced include

• automation in creating and sending of invoices via email as an attachment
• automated maintenance of task lists for each type of matter or each sales opportunity to ensure that no important steps in the process are overlooked